Terms & Conditions

Website: www.clovereigh.com
Operated by: CloverEigH by Yasai Pte Ltd, Singapore

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the CloverEigH website (“Site”) and your relationship with CloverEigH by Yasai Pte Ltd (“CloverEigH”, “we”, “us”, “our”). By accessing, browsing, or purchasing from www.clovereigh.com, you agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, please refrain from using our Site.

2. Definitions

  • “Site” refers to the website operated by CloverEigH at www.clovereigh.com.
  • “User”, “Customer”, or “You” refers to anyone accessing, browsing, or making purchases from the Site.
  • “Products” refer to all goods and services offered by CloverEigH on the Site.

3. Eligibility

To use the Site and place orders, you must be:

  • At least 18 years of age, or supervised by a parent/guardian if under 18;
  • Legally capable of entering into binding contracts;
  • Providing accurate and truthful information for account creation and purchases.

4. Account Registration

Users may create an account to streamline purchases and order tracking. You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account.

CloverEigH reserves the right to suspend or terminate accounts at its discretion if Terms are violated.

5. Product Information & Availability

We make every effort to display products, descriptions, images, and pricing as accurately as possible. However, due to screen variations and occasional errors:

  • Product colors and textures may differ slightly from what is displayed;
  • CloverEigH reserves the right to correct any errors, inaccuracies, or omissions;
  • We do not guarantee availability of all items at all times.

6. Pricing & Payment

  • All prices are in USD unless stated otherwise.
  • Prices are inclusive of applicable taxes where required by law.
  • We accept secure payment methods including Visa, MasterCard, AMEX, and other options listed at checkout.

CloverEigH reserves the right to change pricing and promotional offers at any time without prior notice.

7. Order Acceptance & Cancellations

  • Order confirmation emails are acknowledgments and do not guarantee acceptance.
  • We reserve the right to reject or cancel any order at our discretion, including due to pricing errors, stock availability, or suspected fraud.
  • Orders cannot be cancelled once they are packed or dispatched.

8. Shipping & Delivery

  • Free International Shipping is offered for orders above USD $50.
  • Estimated delivery times vary by destination and are provided at checkout.
  • Delays due to customs, courier services, or other external factors are beyond our control.
  • Import taxes and duties are the responsibility of the recipient and may be collected by the destination country.

Refer to our Shipping & Exchange Policy for full details.

9. Returns, Exchanges & Refunds

  • Return or exchange requests must be made within 30 days of receipt.
  • Items must be unworn, unused, unwashed, with original tags and packaging intact.
  • Exchanges are only provided for defective or damaged items.
  • Refunds are processed to the original payment method once items are received and inspected.

We reserve the right to deny returns that do not meet our conditions. Full terms are available in our Return Policy.

10. Intellectual Property

All content on the Site — including logos, designs, photography, graphics, text, and product styling — is the property of CloverEigH by Yasai Pte Ltd and protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without written permission.

11. Promotions & Discount Codes

All promotional offers and discount codes:

  • Are subject to specific terms stated on the campaign;
  • May not be combined with other offers unless stated;
  • Are non-transferable and have no cash value.

CloverEigH reserves the right to cancel or modify promotions without prior notice.

12. User Conduct

Users agree not to:

  • Violate any local, national, or international laws;
  • Use the Site for fraudulent, defamatory, or illegal purposes;
  • Upload malicious code or interfere with the security of the Site.

We reserve the right to suspend or ban users for conduct deemed inappropriate or harmful.

13. Limitation of Liability

To the fullest extent permitted by law, CloverEigH shall not be liable for:

  • Any indirect, incidental, special, or consequential damages;
  • Losses arising from delays, unavailability, or errors on the Site;
  • Loss of data, profits, or use of the platform.

Use of the Site is at your own risk. We do not guarantee uninterrupted or error-free access.

14. Indemnification

You agree to indemnify and hold harmless CloverEigH by Yasai Pte Ltd, its directors, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the Site or violation of these Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising in connection with the use of the Site shall be subject to the exclusive jurisdiction of the Singapore courts.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

CloverEigH by Yasai Pte Ltd
Email: [email protected]
Address: 10 Ubi Crescent, #01-43, Ubi Techpark, Singapore 408564